Tips Of Managing A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you and your team should be held accountable for actions and statement.
Anew manager will often make mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. Your aim of giving them directions would be to let them have the solution that you think is best in the situation you are in. However, directing your team members on regular basis will hinder them from coming up with unique solutions to the challenges they are going through. You will not be building a sales team rather you will be building clones of yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. Having a team whose members have different ideas on how to solve a problem would be better. There are various styles that can be used to effectively manage your team. Each of these styles has a have a place and time to use them.
One approach that you can use when faced with a problem is the consultative approach. Ask your team. Do will not be the one to give those directions on what to do. See what their views about a situation, customer or account are. You should understand how your team want to have their problems solved and how they want you to help them.
Initially, your team members may be surprised by the way you are handling your management, and at first, they might not know how to act. In most cases, the team member will at first fail to respond to your way of management if your predecessor was only giving directions. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.